Company Overview
Pediatric Healthcare & Academic Medicine
1901
Patient Care · Medical Research · Graduate Medical Education · Community Health · Pediatric Specialty Programs
A purpose-driven biotech, scaling at investor pace.
Children’s Hospital Los Angeles (CHLA) is a non-profit, pediatric academic medical center located in Los Angeles, California. Founded in 1901, it is the largest regional referral center in the Western United States for children with critical conditions requiring life-saving care. Each year, CHLA provides healthcare for over 600,000 patients across more than 350 pediatric programs and services.
Since the inception of the U.S. News and World Report rankings, CHLA has been named annually to the Children’s Hospitals Honor Roll, while Becker’s Hospital Review listed CHLA as one of the “100 Great Hospitals in America” – the only freestanding children’s hospital on the West Coast to make the list.
Introduction
Refreshing an industry icon.
When Paul Viviano arrived at Children’s Hospital Los Angeles in 2016 as the new President and CEO, the hospital faced a unique opportunity to refresh and revitalize the performance, eminence and culture of the already globally renowned and nationally-ranked hospital. Driving forces included external pressures in healthcare (especially those of a “safety net” provider), unique features of academic medicine, and the need to build greater agility into a proud, patient focused culture.
From the beginning of his tenure at CHLA, Viviano invited FMG Leading to partner with him and his team in developing many aspects of human capital performance, including leader quality, team composition and collaboration, culture and identity, and H.R. department performance.
Partnership
Improvements through leadership, culture and talent.
Children’s Hospital Los Angeles partnered with FMG Leading to strengthen the leadership, culture and organizational capabilities needed to support long-term growth, clinical excellence and operational performance. The engagement focused on developing executive leaders, enhancing collaboration across teams, strengthening organizational culture and modernizing talent systems across the enterprise.
Leadership development became a central pillar of the transformation strategy. FMG Leading supported executive recruitment, leadership assessment, executive coaching and the development of future leaders through programs such as Velocity and the Collaborative Leadership Program. These initiatives helped create stronger alignment, accountability and leadership effectiveness across the organization.
At the same time, the partnership expanded to team development, culture transformation and human resources modernization. By creating greater alignment around vision, performance expectations and leadership competencies, CHLA strengthened collaboration across administrative, clinical and academic functions while building a foundation for sustainable organizational success.
- Executive leadership assessment & coaching
- Executive recruitment & onboarding
- Velocity high-potential leadership program
- Collaborative Leadership Program
- Culture transformation & alignment
- HR strategy & leadership competency framework
Outcomes
From refreshed to results.
Investments in leadership, culture, and organizational effectiveness helped drive sustained growth, expanded market influence, and national recognition as one of the country’s leading children’s hospitals.
10%+
ANNUAL REVENUE GROWTH
Revenue growth has averaged more than 10% annually through a combination of strategic, operational, and leadership initiatives.
34%+
MARKET SHARE
Market share increased from 25% to more than 34% in a region serving over 2.5 million children.
#1
CHILDREN'S HOSPITAL IN CALIFORNIA
Recognized by U.S. News as the top children’s hospital in California and throughout the Pacific region.
14 Years
HONOR ROLL RECOGNITION
Named to the U.S. News Honor Roll of Best Children’s Hospitals for 14 consecutive years, ranking No. 8 nationally.
Ongoing Success
The accolades continue.
Children’s Hospital Los Angeles continued to strengthen its reputation as one of the nation’s premier pediatric healthcare institutions. U.S. News again ranked CHLA as the top children’s hospital in California and across the Pacific region. The hospital also earned a place on the Honor Roll of Best Children’s Hospitals for the 16th consecutive year, maintaining its longstanding position among the nation’s leading destinations for pediatric care.
2023
Top-ranked in California
Recognized by U.S. News as the leading children’s hospital in California and the Pacific region.
2024
16th consecutive Honor Roll recognition
Extended its uninterrupted Honor Roll streak, a distinction held every year since the ranking’s inception.
2025
National pediatric care leader
Ranked No. 8 in the United States among the nation’s best children’s hospitals.
In Their Words
"The contributions of FMG Leading have been an invaluable asset to the growth and performance of our leaders, their teams and the entire company. Children's Hospital Los Angeles wouldn’t be where we are today without them."
Paul Viviano, CEO, Children's
Hospital Los Angeles
