Smita Srivastava

Throughout her career, Smita Srivastava has guided executives, sponsors, and their organizations through complex, multi-year transformations, building the enterprise change and adoption strategies that turn ambitious plans into measurable results. Her work spans industries including healthcare, financial services, and insur-tech.

Smita’s client work centers on the human dynamics that determine whether transformation succeeds: pre-deal cultural and organizational due diligence, post-acquisition integration, and the executive and sponsor advisory work required to rebuild coalitions and unblock stalled change. She integrates coaching directly into the change process—coaching executives and sponsors through transformation while building lasting coaching capability inside client organizations.

Smita leads with a human-centered philosophy rooted in humility, designing change around real stakeholder needs. Guided by a “progress over perfection” mindset, she anchors every engagement in data-driven, measurable outcomes—creating the psychological safety and sustained sponsorship that produce the strongest team results.

Most recently, Smita served as Head of Learning & Development for Zinnia, leading enterprise L&D operating-model redesign for a global insur-tech firm of roughly 3,000 through post-acquisition modernization and serving as an advisor to the CHRO and Finance leadership. Previously, she was Senior Director of Global People & Culture Capabilities at The Coca-Cola Company, where she owned capability transformation for more than 800 professionals across six regions. Earlier roles include Senior Consultant in Organization Transformation at Deloitte Consulting, and Senior Manager of People Strategy & Transformation at PwC, where she led the Workday HCM and Skills Cloud rollout across a network of more than 180,000 employees. She began her career at Tata Motors and PwC India.